Shipping Policy
Shipping Policy
Effective Date: 15th June 2023
Thank you for shopping at Buyzy.co.uk. We strive to provide a seamless and efficient shipping experience for all our customers. This Shipping Policy outlines important information regarding the shipping process, including delivery times, shipping methods, fees, and international shipping.
Order Processing Time:
All orders placed on our website will be processed within 2 - 3 business days (excluding weekends and holidays). We endeavor to ship out orders as quickly as possible.
Shipping Methods and Delivery Time:
We offer a range of shipping methods to cater to different needs. The available options will be displayed during the checkout process.
Delivery times may vary depending on the destination and the shipping method selected. Estimated delivery times will be provided at checkout.
Shipping Fees:
Shipping fees are calculated based on factors such as the weight of the package, the shipping destination, and the chosen shipping method.
The exact shipping fee for your order will be displayed during the checkout process.
Tracking Information:
Once your order has been shipped, you will receive an email notification containing tracking information. You can use this information to track the progress of your shipment.
International Shipping:
We currently offer international shipping to select countries. The availability and shipping fees for international orders will be displayed during the checkout process.
Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and may vary depending on the country's regulations.
Shipment Delays:
While we strive to ensure timely delivery, please understand that unforeseen circumstances such as weather conditions, customs clearance procedures, or carrier delays may impact the delivery time. We will do our best to communicate any significant delays and provide assistance when needed.
Incorrect Address and Undeliverable Packages:
It is the customer's responsibility to provide accurate shipping information during the checkout process. We will not be held liable for any delays or non-delivery resulting from incorrect or incomplete address details.
If a package is deemed undeliverable by the shipping carrier due to an incorrect address or other reasons, we will attempt to contact the customer to resolve the issue. Additional shipping fees may apply for reshipment.
Damaged or Lost Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with you to resolve the issue, which may include filing a claim with the shipping carrier.
Order Tracking and Customer Support:
If you have any questions or concerns regarding your order, shipping, or any other related matter, please contact our customer support team at 07415 479766. Our team will be happy to assist you and provide updates on your shipment.
Please note that this Shipping Policy is subject to change without prior notice. The most up-to-date version will always be available on our website.
Thank you for choosing Buyzy.co.uk. We appreciate your business!